"Criteria Used by the District to Evaluate Tournaments"
PURPOSE: Provide positive and critical feedback to Tournament Directors with the goal of the San Diego District having quality, competitive events for the players. The ultimate goal is to continue to grow the game and tournament participation.
PROCEDURE: The committee selects approximately 5-8 tournaments to evaluate. The selection is based on: player or umpire feedback from the previous year, if a newly established event, if there is a history of Tournament Director management issues, if there is a history of rules/ regulation (Friend of Court) infractions.
ELEMENTS EVALUATED:
1. Web Site Information:
Entry dates and dead line, Tournament sites, where to report if multiple sites, tournament phone contacts, procedure for rain delays, and rescheduling, directions to sites, how small draws will be handled, amenities (gifts, lunches, player party etc.) timely posting of draw with seeds and timely daily draw updates and any other significant information especially regulation/rule info.( such as 3rd set tiebreak)
2. Tournament Management:
Site: accessible, convenient parking, safe, restrooms, management available at all sites.
Courts: Good condition, and adequate number for event, score cards, single sticks, nets not in disrepair and water available.
Tournament Desk: readily accessible, courteous, knowledgeable and helpful staff, Friend of Court in view, and TD or Referee available to handle player issues/complaints.
Officials: Appropriate number for event size, and accessible at all sites, enforcement and appropriate handling of rules/regulations and sportsmanship issues..
Draws: updated and posted on site
Scheduling: Timely notification and scheduling/rescheduling
Seeding: Consulting with District seeders and/or website and using Friend of Court guidelines.
Hospitality/Awards/Gifts/ Trophies: provide what was promised and appropriate for the event.
Player Feedback: Evaluator attempt to evaluate the first two days of the event when there are more players. Approximately 10 players are asked to give feedback. Players can also use the district web site.
The Tournament evaluation committee makes recommendations if needed and suggests TD’s attend TD Workshops and recommends continued sanctioning.
The player is the customer whose good words and
positive experience can grow the tournament!!!